Tales from a Team Lead

I simply can't believe it! Our new healthcard ID's just came in with the handbooks and list of accredited hospitals. But to my surprise, my hospital is not in the list!!!

WHAT?? And we are not talking about just a regular hospital, but one of the top ones in the country too!! Geesh! What kinda card is this??

All my doctors are from this certain hospital and all my relatives go here too, as this is the only one we trust and feel comfy with. I basically won't get lost there and I know the major clinics too! Our old card is affiliated there, and that is the hospital I was rushed to, when I had an accident. We were doing fine with the old card, my brother's office even have the same provider.

Waah! And I have an appointment with my dentist next month! Now since the hospital is not accredited, I doubt if any doctor from there would be.

So a colleague asked me what's all the fuss, I can just reimburse what I paid. Yeah Right! And as if that won't take weeks if not months(!) to get!

Oh well, nothing else to do but sign it, accept it, and just move on with my life, hoping that I won't need to go to a hospital for a year (or at least when they change providers).

Catchy title huh? Unfortunately, the new health card that my office switched to recently did not help.

My colleague who was brought to the ER yesterday was not properly examined because the hospital "cannot contact our health card provider". (I shall not mention the name of the company nor the hospital, to avoid being promoted in search engines - and this blog getting hits from them too) Turns out, that they are not open 24 hours and the contact numbers were all just RNA's (CC term for phone's just ringing, with no answer).

Soon as they were there, the ER staff had to check the provider first, validate the identity, before even giving the patient a space to rest on. Then soon after the hospital staff realized that it's not possible, they just gave him some meds and asked for a urine sample (that the patient needs to pay first before doing so). Then despite vomiting blood, the patient was released. Just like that!

Strange! And I am simply appalled by this!

The patient then had no choice but to just go home with the doctor's prescription even if he is still not feeling well and totally clueless of what just happened.

....WTF!

But hopefully on Saturday, they will go to another hospital (and a better one at that) and get the proper treatment that he deserves!

I recommended the hospital that I went to when I had my accident.