
I ask myself "Why am I not chained to my desk?" The clock is ticking and we haven't met the quota with Project A yet and Project B's numbers aren't pretty as well.
The problem is, I need to constantly man the floor and walk around to catch agents who are slacking off, agents who cannot control their droopy eyes and do not pursue their calls.
Most of them feel the pressure, but I must admit, not everyone has the same level of dedication. Motivation is one factor but it is not the Only key.
I also need to give them the leads they need, and the ones that came from the client has to be cleaned thoroughly.
The overtime last weekend made me realize that when the client gives me a set of leads, it needs to be COUNTIF'ed with the leads given by my boss or else, there would be a major
dupe dilemma! And who would want to call people who were already somebody else's SALE?! Never assume that the bosses check everything with the client, even if that is their job!
I was asked by a colleague, How do I "keep my composure and smile despite of all the stress?"
By being positive!
Honestly, I like this kinda pressure. Especially if tons of excel sheets are spread in front of me. It livens me up and the rush is just great! I know it sounds weird but I would rather have this than to have nothing else to do. This is beneficial to the brain too! LMAO!
And the best part is, once the outcome makes the client and bosses happy, there's a great sense of accomplishment and thrill that envelopes your being. Sometimes though, even if there were no compliments, just the thought and feeling of doing something nobody else can, or attempted, or did without whining, is simply satisfying!