Tales from a Team Lead

The Call Center Chronicles

☼ Labels: the boss, work
Yes, the Big Boss from the other side of the world have come to pay us a visit. No, it was not a surprise, but a short notice indeed.

Well, nothing to hide on my part. But boy do I know people who have trembling knees! I heard that she will be constantly monitoring the new campaign.

I am confident with the agents assigned there of course, I had my share of suggestions too, but with the system error they are getting... Tsk Tsk!

I just hope they won't assign my cube again to be "borrowed" during her stay. Let's see in the coming days...


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Miss Zee


I work in a Call Center. My daily life includes coffee, aspirins, coffee, my love life, my family, more coffee, my friends, blogging, even more coffee, insomnia, dreams and daydreaming and oh.. yes,
my job.


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