Tales from a Team Lead

Our schedule was moved to an hour late, and I was not thrilled with it. The client is still here in the country. I was handling 2 groups of agents. Two campaigns. I have to prepare for a training for tomorrow and I have to generate leads. Plus add the tons of reports and people not answering my mails. And today was even worse... We had to stay 2 hours more after shift to add numbers on the board! Waah! I really can't wait to get into that plane and have my long awaited vacation!