Tales from a Team Lead

The Call Center Chronicles

☼ Labels: work

Our schedule was moved to an hour late, and I was not thrilled with it. The client is still here in the country. I was handling 2 groups of agents. Two campaigns. I have to prepare for a training for tomorrow and I have to generate leads. Plus add the tons of reports and people not answering my mails. And today was even worse... We had to stay 2 hours more after shift to add numbers on the board! Waah! I really can't wait to get into that plane and have my long awaited vacation!


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Miss Zee


I work in a Call Center. My daily life includes coffee, aspirins, coffee, my love life, my family, more coffee, my friends, blogging, even more coffee, insomnia, dreams and daydreaming and oh.. yes,
my job.


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