Tales from a Team Lead

The Call Center Chronicles

☼ Labels: rants, work
The post below was drafted last night. But can anyone guess where I wrote this?
------- *.* ------- *.* -------

Yeah, I think you guessed it right! Where am I? I'm at work! Geesh! On a Saturday night!

I previously planned to finally start packing my luggage for my trip but no, it's not possible anymore. Well, not today that is. I have one more weekend to go and Sunday night is still unsure too!

I informed the agents that we might come in on Sunday too. But if I won't get a call or text message from my boss then we won't report for work! That's it. 12 days straight of work, plus the overtime of TWO HOURS A DAY is just too absurd!

Overtime pay you say? I asked the agents and its a unanimous decision that we would rather skip one OT pay for a chance to rest!

We are not robots. We have a LIFE you know!


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Miss Zee


I work in a Call Center. My daily life includes coffee, aspirins, coffee, my love life, my family, more coffee, my friends, blogging, even more coffee, insomnia, dreams and daydreaming and oh.. yes,
my job.


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